Customer support

We're here to help.

File a request below. We verify your email with a one-time code, then our team follows up there — usually within one business day.

Other ways to reach us

Email

support@catbuild360.com

For existing customers — same queue as this form.

Help Centre

Guides & FAQs

Step-by-step articles for every module.

In-app

Help → Contact support

Signed-in users can file from inside the workspace.

Critical outage?

Set the priority to Critical and our on-call team is paged immediately.

Contact support

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